Contact & location
Behind Index Living Mall,
easy to find.
Call, message or drop by, the team answers on WhatsApp and LINE all day.
Welcome Town 47/113 Moo 9, Nongprue, Banglamung,
Pattaya City, Chon Buri 20150
Directly behind Index Living Mall · free on-site parking
Every day, 06:00 – 23:00
Also during the rebuild, except the final week
Call 087 988 8820, any time in opening hours
WhatsApp +66 63 227 4524
LINE @universepattaya
Chat with us
WhatsApp or LINE, your choice
Presale, memberships, the rebuild, anything at all, in English or Thai. On a computer? Scan the code with your phone.
Contact form
Send us a message
Leave your details and we reply within opening hours, 06:00 to 23:00.
Quick answers
Before you message us
Can I visit before the December 2026 opening?
Tours and consultations run from the November 2026 presale period. Book a tour and we'll confirm the first available date.
How much is a day pass?
฿250 for a day visit (฿375 as a couple), ฿990 for a week, or ฿1,590 for a 10-visit pack valid 3 months. Details on the memberships page.
Is there parking?
Yes, free on-site parking directly at the entrance, behind Index Living Mall.
Which languages does the team speak?
Message us in English or Thai on WhatsApp, LINE or through the contact form, whichever is easier for you.
Newsletter
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Skip the back-and-forth
The fastest answer is a booking.
Message us on WhatsApp or LINE, most presale questions are answered in minutes.